Mertra Letter Embroidered Unisex Basic Casual Sports Shorts

📦 Shipping Policy Last Updated:2026.5.10 Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy. 🚚 Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out as soon as possible. 🌍 Shipping Time & Rates We offer worldwide shipping. Estimated delivery times: United States: 6–18 business days Canada, Australia, UK: 6–18 business days Europe: 6–18 business days Rest of the World: 10–20 business days Shipping fees are calculated at checkout or offered as free shipping on selected orders. 📦 Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update. ⏳ Delays Please note that shipping times may be affected by factors beyond our control, such as: Customs delays Weather conditions High demand seasons (e.g., holidays) We appreciate your patience and understanding. 📬 Incorrect Address Please ensure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. 📦 Lost or Stolen Packages We are not responsible for lost or stolen packages confirmed to be delivered. If you experience any issues, please contact your local courier. 📧 Contact Us If you have any questions about your order, feel free to contact us: Email:wagers_present.0x@icloud.com Business Hours: Monday – Friday

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at wagers_present.0x@icloud.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at wagers_present.0x@icloud.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at wagers_present.0x@icloud.com.